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  #17  
Old September 7th 04, 10:05 PM
Jim
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Default All who think SP2 is SOOOO great,


Jon & Frank, I've been able to recover most stuff (except my address book).
THANKS!
"Frank Jelenko" wrote:


"Jim" wrote in message
...
How bout helping me with my problems. Countless people are having
problems
with this "virus" called "SP2", and a few people (obviously Microsoft
employees) say it so great.

Well this will make the third time I've posted about this, so far no help!

Here's my problem:

Installed service pack 2.

It wiped out my settings in "Outlook Express."
The Account, POP Server and SMTP Server info were gone. I reconfigured,
Now my previously read mail, address book contacts, etc, are gone.


The previous messages should be stored in C:\Documents and Settings\[the
user you are set up as]\Local Settings\Applications\Identities\[some long
alpha-numeric character string]\Microsoft\Outlook Express.
I'm guessing you will see at least two different long alpha-numeric
character strings. One is the new one you just set up, one is the one you
were using before.
You can import the messages via File, Import, Messages, [choose the version
of Outlook Express], browse to the location above.

Your Windows Address Book [WAB] is stored in C:\Documents and Settings\[the
user you are set up as]\Applications\Microsoft\Address Book. There should
be at least two WAB files - one new one and one from your previous config.

Plus,
now I'm not receiving any new mail.

Not sure about this one. I'd call you ISP/mail service provider. Even
though the problem may be with installing SP2, they should be able to
confirm you're set up right.


How can I get it back? I REALLY, REALLY need to recover some of the mail.
Unfortunately for some reason, my System Restore was turned off.

Thanks - Jim





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