TrialAndError wrote:
Looks like more trouble.

Desktop PC with Blu Ray player and Nero.
I think this is the 2017 version of Nero.

The Blu Ray plays here (that does not play on the Samsung, BUT
The sound goes on an off.

I did not get to fully investigate the AM but maybe when it changes sections (or tracks or
whatever they are called) the sound goes from normal to very much like a whisper.

Now my set up might be related but since it seems "track" related then either it is Nero
or the DVD.

I tough had a PowerDVD installed but seems only remnants of it are there. I guess I
thought Nero was better since I paid for it.

Setup
Desktop PC
Blu Ray player in it

HDMI to a different monitor
(I use this all the time for the Desktop PC and never had any problem like this)

Monitor Audio out to external speakers (the monitor speaker are ratty).

External speaker work just fine for when using Media Center or VLP on the desktop (also
goes tho monitor via HDMI and then to external speakers)

Adjusting any volume control does no good.
Volume controls on Windows 7 on desktop PC.
Volume control on monitor
Volume control on external speakers

Is this a known problem or not ?
$27 Blu Ray DVD down the drain since returns not allowed.

You might be able to rip it to some other format and save.
Matroska (MakeMKV) is no longer free, however there are other rippers available.
Try using VLC player on the original BV first.
If that does not work then rip it to hdd and burn to DVD using a compressed
format, like MP4, etc.
Or... just find the movie on the web and steam or d/l it.