On 12/5/2017 12:56 PM, Ed Cryer wrote:
Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the
point where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version
of the full program. (I don't remember being asked to confirm that I
wanted it.) What made me think of this program being the problem is
that today I got a message from the program that I had three more days
of the trial version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?

--
Thank you,
Jo-Anne

Try the Reliability Monitor.
Type "reliability" in the Start Globe.
It should have the defaulting prog marked with a red star.

Ed


Thank you, Ed! I never thought to check that. I just did and got the
following: Windows Wireless LAN 802.11 Extensibility Framework: Stopped
working

Not sure what exactly it means...

--
Jo-Anne