On 10/25/2012 6:43 AM, Big Steel wrote:
On 10/25/2012 6:40 AM, Bob wrote:
Sorry, I should add that we've also made sure that Outlook 2003 is set
as the default program for email.

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"Bob" wrote in message ...

[Running Windows 7 Home Edition and Outlook 2003 SP3 on a 1 year-old Dell
desktop]

A colleague is having problems with sending emails and we think we've
narrowed the problem down to the MAPI file. The original issue arose
because Quickbooks was unable to send PDF invoices through Outlook, as it
had been doing some time ago. Firing up Word and selecting File Send as
attachment also failed.

So, we ran the fixmapi.exe tool and rebooted the computer, tried the Word
experiment again and it worked. Once. When we tried it again, we got the
same error, and this was the same when we ran Quickbooks. It seems
that for
some reason the mapi32.dll program is becoming corrupted each time it's
triggered, so it'll only work once. We've tried renaming the MAPI file
before running fixmapi, and checking to make sure that it's not set to
read-only.

We've checked the computer for malware and viruses (Avast & MBAM) and had
the all-clear. Can anyone shed any light on what might be going on and
how
it might be fixed?

Many thanks in advance,

Trent



Check the versions of mapi on the machine.
You may have version/location conflicts.
Outlook 2003 is getting a bit long in the tooth, and it's possible that
there is a compatibility issue between it and the current versions of mapi.
System32 folder prod ver 6.1.7601.17514 75kb file ver 1.0.2536.0
2/22/11

winsis x86 older version present on my machine 6.1.7600.16385 file ver
1.0.2536.0 7/13/2009


This system has win 7 32 with office 2007 and 2010 installed.