pyotr filipivich wrote:

Yippie - mailwasher froze up this morning. ran the batchfile - as
admin - twice.

The first time it reported success. But the splash screen was still
there.

the second time I got an error message:

ERROR: The process with PID 2856 (Child Process of PID 3828) could not
be terminated.
Reason: there is no running instance of the task.

Except that Taskmanager still lists it.

Looks like your batch file doesn't list all the processes on which to
use taskkill. There are 2 processes listed in the 2nd run of your batch
file: 2856 and 3828. Either you have to kill the parent process using
the /t switch in the taskkill or you need to use a taskkill on each
process name, first killing the children and lastly the parent.

One process might be svchost but that is likely a compound of multiple
services rolled into one process. Does Mailwasher use an NT service?
Run services.msc to see if there is one for Mailwasher. If so, and
because you don't want to perform a taskkill on svchost which would kill
all services under that rolled process, you would use 'net stop' to stop
the Mailwasher service by its service name (not by the service's title
shown in services.msc). First see if Mailwasher is running a service.

And if I right click in a winder to create a new text file - nothing.
I can open an existing text file in notepad, and can wader through
the tree and start notepad, but not "create a new text document."

"Abort, Retry, Fail?" Yes!

Don't what you're trying to describe. Doesn't sound like anything to do
with Mailwasher's splash screen.