"Randy" wrote in message
...
wmv files will only play audio with a black box in the
video window. how can I correct.

You need to install the video codec required to display that movie file.
Open the file with GSpot to identify the codec, and then do a search for
that codec: http://www.headbands.com/gspot/ Is this a downloaded avi movie
file by any chance? If so, install the ffdshow codec:
http://sourceforge.net/projects/ffdshow/

--
Ian