Hi All,

Tried to contact Kaspersky sales today. Tech support
told me they are now only "on line". Your only
contact with Kaspersky sales is the *accursed* Digital
River. My dedicated sales manager at Kaspersky has
been let go as well. I really likes the guy too.
Hopefully someone else picks him up quickly. he
was very, very good.

I had to switch a government vendor out a few months ago
as the gov required him to "attest" that he was not using any
Kaspersky product(s). So I switched him over to ESET.
Both of us have been quite happy. My office VM's are now all
on ESET as well. My supply of K aspersky NFR (not for resale)
licenses will expire after a few months and there will be no
one to renew them. And I refuse to become part of the revenue
stream from products I sell.

Anyway ESET gets good marks from av-comparatives and is
really easy to install and maintain. And a remarkable
small foot print. And my "should not own a computer"
customers are not having any troubles using it either.
I do not get the endless calls wanting to know why ESET
is doing this or that.

ESET has America based tech support, which is good, but
they are not Americans. They are H1b visa Indians. But
at least their English is better and they have a lot more
freedom to help, comparable to actual Americans. They
are not locked into the "follow the script or you are fired"
straight jacket that India based outsourced support often
suffers from. So far I have no complaints. (Lets see
if they actually fix the email issue I reported in
Endpoint!!!)

I hate to see Kaspersky go. I have sold them for so many
years. It is sad.

-T