snipped

Stan wrote:
Here is the latest:

Ran reset the registry and the file permissions with no problems

Ran Windows Installer Cleanup Utility with no problems

Installed and ran Superantispyware. Found 49 cookies and one Trojan
in SystemVolumeInfo\_Restore

Already had Malwarebytes installed and ran it. Found one Rogue
Installer - RegClean.exe

Ran Malwareremove with nothing detected.

Tried to run the latest windows installer but would not run due to
requiring a minimum of SP2.

Ran windowsupdateagent30-x86.exe /WUFORCE with no problems

Ran reset Windows Update Components using Microsoft fix it with no
problems

Downloaded XP SP3 Network Installation to my D: drive (no problems)

Did a CHKDSK on C: Drive (no problems)

Defraged C: Drive (no problems)

Dis-connected from the internet, stopped all running programs,
disabled virus and firewall protections

Started install of SP3 which ran fine and told me it succesfully
installed. Rebooted

Got the black screen which told me to start up in safe mode. System
restore allowed me to revert back to last restore point just prior
to SP3 install.

Question??? Should I try to install SP2 first even though it says
that everything in SP 3 covers SP 2 ??????

As long as you have at least SP1a - you shouldn't need to install SP2 first.

What about hardware device drivers? Have you verified they are the latest
versio available from Gateway? Include the BIOS in that update.

That's what this sounds like to me - a hardware driver issue.

You were able to get into safe mode? Or did you try beyond allowing it to
do the system restore?

If you are able to get into Safe Mode - usually that is a driver issue.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
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