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Old December 5th 17, 06:33 PM posted to alt.windows7.general
Paul[_32_]
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Posts: 11,873
Default Malwarebytes problem?

Jo-Anne wrote:
On 12/5/2017 10:52 AM, Big Al wrote:
On 12/05/2017 11:40 AM, Jo-Anne wrote:
Over the past week, my computer has locked up three times--to the
point where I had to turn it off manually. I suspect the problem is
Malwarebytes. I run the free version when I want to check for malware.
However, the last time I did an update, it installed a trial version
of the full program. (I don't remember being asked to confirm that I
wanted it.) What made me think of this program being the problem is
that today I got a message from the program that I had three more days
of the trial version.

Assuming that it is Malwarebytes causing the problem, what is the best
approach for dealing with it? Should I uninstall Malwarebytes and then
try to reinstall the free version? Wait for the trial version to end?
Something else?

--
Thank you,
Jo-Anne

Since it's such a backbone of any system (sarcasm intended), then just
remove it. If you're right, things will work great.
Then reinstall something after you're sure all is well.

Sounds like no down side to me.


Thank you, Big Al.

--
Jo-Anne


Every tool of this sort, has a "removal tool".

So they're not to be out-done by the competition
when it comes to how "sticky" their program is :-)

https://support.malwarebytes.com/docs/DOC-1112

Generally, the idea is you remove the product using
the Programs and Features panel first. And use the
Cleaner tool afterwards.

However, I have run into instruction pages, where
the Cleaner is used instead of even bothering
with Programs and Features. In any case, their instructions
should indicate when to run it.

For their "on-demand" scanner, the one which offers no
real time protection, there should be less cruft
left behind with things like that.

*******

And as far as installed files go, some developers put
a DLL in your System folder, then set the attribute to
Hidden, so you can't see it. Which is an impolite practice.
No wonder we need cleaners. I wouldn't have thought of this,
until one day I ran into such a file by accident.

Paul
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