It was a Norton scan I did. Thanks for your help. I
appreciate it.

Jerry


-----Original Message-----
This is a known Norton issue. (Before doing the fix
below, open Windows
Explorer, click the Tools menu, click Folder Options.
When the Folder
Options dialog box opens click the View tab, scroll down
to the heading:
Hidden Files and Folders, and click the circle to the
left of: Show Hidden
Files and Folders to allow those files to be seen. Then
just below that
item on the list, you'll see two more entries Hide
Extensions for Known File
Types and Hide Protected Operating System Files click
the boxes to the left
of those items to remove the checkmarks for those
items. Then click the
Apply and OK buttons at the bottom of the dialog box.
With the above done,
the following should fix your problem:

Copy the file Gapi32.dll to where Norton expects to find
it:
1. Open Windows Explorer.
2. Navigate to the folder C:\Program Files\Common
Files\System\Mapi\1033\NT.
3. In the right Explorer pane, right-click on the file
Gapi32.dll and
choose Copy.
4. Navigate to the folder C:\Windows\System32.
5. Right click on the folder System32 and choose Paste.
6. Close Windows Explorer.
7. Reboot the computer.
--
T.C.
Pay it forward...

Delete [REMOVE] from email address to respond by email

"Jerry L. Clausing" wrote in
message
...
I have Windows XP Home Edition. After I run a scan, I
get
a message that says "C:\windows\system\mapisrvr.exe -
"can not access necessary file gapi32.dll". I did a
search for the file but it was not on the computer. Is
there a way to restore the file from the install disc
rather than do a complete reinstall? I hate the hassle
of
having to call "big brother" (Bill) to give me
permission
to continue using what I all ready paid for.

Thanks,

Jerry Clausing


---
Outgoing mail is certified Virus Free.
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Version: 6.0.473 / Virus Database: 271 - Release Date:
4/17/2003

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