Mark Twain wrote:

I had the malwarebytes won't start pop-up
twice when trying to boot the 8500 and
troubleshooting couldn't detect the problem.
I checked the Adaptor settings

http://i66.tinypic.com/2dqk7ea.jpg

Do you use the Wifi for anything ?

I try to turn off the radio on my laptop Wifi.
In Win10 this might be "Airplane mode", as a means
to turn off the RF section. There was
some other setting in Windows 7.

There is no Wifi on my router, so no need to even
consider Wifi on my setup.


It finally connected via yellow triangle but
I don't know how unless troubleshooting
started something?

I looked in Programs and Features and there's
no Itunes or Bonjour.

http://i67.tinypic.com/zunu9t.jpg

http://i67.tinypic.com/ejecle.jpg

I notice in the first picture, you have three CISCO
software packages. They appear to be some sort of
authentication software for the Wifi (for logging ihto
something). They may have been packaged with a larger
installer package (maybe part of the Wifi installation).



I tried to send Agent Ransack to my desktop
for searches (Itunes/Bonjour) but it didn't
look the same but when I tried opening it,
Avast Sandbox started to run so I cancelled it.

Next I just clicked on the Agent Ransack
program itself and it gave me this.

http://i65.tinypic.com/2yo7ehv.jpg

Out of the three or four sub-items in the Agent Ransack
menu section, did you select the correct one ? One of them
might be an "uninstall" item. (On WinXP, Agent Ransack
presents just one menu item, and it's in the search
section.)

I have to watch this sort of thing, as my eyesight isn't
very good, and I might be off a bit with the mouse and
select an adjacent one.


when I clicked repair it went into the Avast
sandbox again so I cancelled it. Should I let it
complete or would it be better to just reinstall
(if you could please give me a secure link)?

I have version 37.0

In trying to resolve the problem I did a Avast
Smart scan for the 8500 and 780 and it came
back with :

http://i64.tinypic.com/2j11mdw.jpg

It mentions outdated software, and has one of
those PC optimization analysis we all like.

Version 7.7.9 is the last version of QuickTime that
I know of. So you cannot update that one.

Thunderbird, the program normally has a "check for updates"
item in the preferences, where you can set the policy for
whether to allow automatic updates, or manually check
for updates. Generally, Thunderbird updates are innocuous,
so it's not as obnoxious as updating your NVidia.

I have more of a problem with the Performance Optimization
stuff.


The 780 also had the same results. I didn't let
it resolve all problems and backed out until
you give me instructions on what to do.

Robert