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Old November 23rd 04, 03:55 PM
Fazgood
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Default How to recover offline syncronized files

Thanks for the quick reply.

"the user haven't synchronized the files yet ?"
The sync process started but gave errors that it couldnt access the server.
The drive was mapped to the server and the user had permission to access it.
I tested and verified that.



"What do you see under type in the Offline folders ?
"
When you open the offline folders on the notebook you see all of the files
as you would expect. If you try to access them it will open the correct
program associated with the file but the program reports the link is not
available


"Are you logged in into a domain (Can you access the server where the files
should be stored)?"

It is logged into a domain

When accessing the server where the files were supposed to be created there
are no files... Permissions are correct, full access for the user. The files
I manually created do show up.



The problem seems to be that the files were never copied to the server.
They seem to be on the notebook and not able to be accessed.

They were originally located in My Documents iin the user's profile. They
are no longer there but do show up in the offline files folder but cannot be
copied or accessed.

Any help would be appreciated.

Thanks


"Matija Hrovat, Avtenta.Si" wrote:

Hi,
if I understand right,
the user haven't synchronized the files yet ?
What do you see under type in the Offline folders ?

Are you logged in into a domain (Can you access the server where the files
should be stored)?
If the problem is that you cannot get into the users profile, login with
another profile, map a network drive with users (the one that is affected)
credentials and open the folder where the files should be.

Please contact me if I wasn't clear or I misunderstood you.

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Best Regards,
Matija Hrovat
Avtenta.SI
Microsoft Gold Certified Partner
for Support Services


"Fazgood" wrote in message
news
I have a Win XP client that became disconnected from the network
shortly after it was set to move the My Documents to a server share.
Somehow this appears to have caused an error with offline files. When
you being up the offline folder on the client you can see the files
but they can't be opened. If you try to sync them it gives an error
on every file saying it can't copy the file.

I tried to turn file sync on and off and rebooted several times and
still have no access.

Is there a way to recover these files? The user had no backup and
moving them to the share was the attempt to set up the backup.

Thanks





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