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Old August 23rd 20, 12:58 PM posted to alt.comp.os.windows-10
Wolffan[_3_]
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Posts: 224
Default OneDrive update error

On 19 Aug 2020, Chris wrote
(in article ):

My wife's laptop said OneDrive needed updating so away we went to
update it, but it failed with the 0x80040c82 error code. Followed the
instructions here with no success.
https://answers.microsoft.com/en-us/...error-cant-rei
nstall-or-fix-0x80040c82/9620aeab-399f-4a27-ba80-e7c2039ef841

I went in manually to uninstall OneDrive, rebooted the machine and
checked that it is definitely gone, but the install refuses to work.
Anyone seen this problem or got any other ideas?
TIA


First step: which variant of OneDrive are we dealing with? Possible variants
include:

1 ‘personal’ OneDrive delivered as part of Win 10 Home

2 ‘personal’ OneDrive installed with an installer from Deepest Microsoft

3 ‘personal’ OneDrive delivered as part of a home or personal version of
Office365

4 ‘business’ OneDrive delivered as part of Win 10 Pro

5 ‘business’ OneDrive delivered as part of a business or pro version of
Office365

6 ‘education’ OneDrive delivered as part of Win 10 Education

7 ‘education’ OneDrive delivered as part of an education version og
Office365

(warning: many variants of Office365 are now Microsoft365 and may be bundled
with all kinds of things.https://www.microsoft.com/en-us/microsoft-365
Confused yet?)

note that there may be other ways to get OneDrive, the above are merely how
I’ve seen it installed. There are differences in the way OneDrive works,
differences in the maximum storage available, and, most important,
differences in the support you’ll get from Microsoft. (Hint: ‘business’
and ‘education’ users may have to contact support at their local
organization, rather than Microsoft, depending on exactly what kind of
agreement there was set up between Microsoft and their organization. Guess
how I know this.)

Second step: what kind of network connection are you using? The 0x80040c82
error often shows up with wireless connections, usually wireless connections
which have a problem. So... first thing, make sure all is well with the
connection. Use an Ethernet connection, restart the wireless access point, do
whatever to ensure that you have a good connection. Turn off proxies, VPNs,
anything of the kind. Yes, I know, there’s no apparent link between
OneDrive and wireless, but, hey, it’s Microsoft, God only knows what
happens deep in the bowels of the Beast of Redmond. You might look he
https://thegeekpage.com/fix-onedrive...0x8004de40-in-
windows-10/ and see if that fixes your problem.

Note: I’m assuming that your problem is with OneDrive on Win 10. There are
different problems with OneDrive on Mac, on iOS, and on Android. I don’t
have Android experience but do have Mac and iOS experience. Want some fun?
Try fixing a ‘education’ OneDrive install problem on iOS when the school
in question has a ‘premier’ account with Microsoft, so that mere users
can’t talk directly to Microsoft support, they have to go through the
school’s support staff.

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