View Single Post
  #12  
Old August 23rd 20, 04:40 PM posted to alt.comp.os.windows-10
Chris
external usenet poster
 
Posts: 832
Default OneDrive update error

Wolffan wrote:
On 21 Aug 2020, Chris wrote
(in article ):

Paul wrote:
David_B wrote:
On 19/08/2020 09:44, Chris wrote:
My wife's laptop said OneDrive needed updating so away we went to
update it, but it failed with the 0x80040c82 error code. Followed the
instructions here with no success.
https://answers.microsoft.com/en-us/...ive-error-cant
-reinstall-or-fix-0x80040c82/9620aeab-399f-4a27-ba80-e7c2039ef841



I went in manually to uninstall OneDrive, rebooted the machine and
checked that it is definitely gone, but the install refuses to work.
Anyone seen this problem or got any other ideas?
TIA

May I suggest that you read this helpful article, Chris?

https://www.dummies.com/computers/op...0/what-is-oned
rive/


Good luck! :-)

Ah, no.

The problem is, the reason it's hard to craft an answer, is because
OneDrive has four different versions, and the software could
either be Win32 for it, or it could be a Metro App.

The flowchart for fixing, may depend on what one is being used.

[lots of advertising]

https://www.zubairalexander.com/blog...us-versions-of
-onedrive-on-your-computer/


Ah. Thanks. I didn't realise the distinction. This is a work-related
OneDrive so probably the O365 version.


If it’s ‘business’ Office/Microsoft365, then the odds are good that
this is the wireless problem.


Slight problem this laptop doesn't have an Ethernet port nor do I have a
suitable USB dongle. I thought it was only Apple kit that did this?

I won't be able to cycle the router until later as my daughter's currently
needing it for WFH.



Onedrive, before it had these versions, used to get into install
loops, and beat the **** out of the computer. Eventually I think
some code was added so it wouldn't do that more than three or
four times. Then the next day, it would do it again.

I don't recollect there being a separate installer to download.


there are _different_ installers, depending on OneDrive flavor.
https://www.microsoft.com/en-us/micr...drive/download Warning:
Microsoft wants to be helpful, and will redirect you to a page appropriate
for installing a version of OneDrive suitable for your OS.


I went via the OneDrive link when logged into O365. Gives two options.
"Start OneDrive" directs to the URL odopen://launch which doesn't do
anything useful in Firefox nor Edge. The other is a download to
OneDriveSetup.exe which fails with the usual error.


It just popped up in the notifications.


Sounds more and more like the wireless problem.



If it was coming in as a KB (which it probably isn't), you could
get it from the Catalog server and do it by hand. But I doubt
life is that simple.

For Metro Apps there are some commands for removing and installing,
and there's also some stuff in the GUI for the Apps section.
Equivalent to Programs and Features, so you don't have to use
the command line.

The problem space at the moment, is too large to answer, and the OPs
problem might well have resolved on its own by now.


Nope. Your link above gives me an idea of how to fix it. Maybe.


Good luck...


Thanks. I'll reset the router later and get back to you all.



Ads