anna1 I got MP10 now installed. Go to .

Well there could be a number of reason

1. Nobody knows the answer.
2. It's already been answered a million times already. Use the search function!
3. You haven't given enough info (hint: 'my pc keeps crashing' is not sufficient information).
4. The person that does know the answer has not checked the forums yet - be patient.
5. No one is obliged to answer your questions. People give their time and experience freely - be nice.

Above all, be patient. Give it at least 48 hours to give people a chance to reply.

Good Luck.[/quote]