Robert in CA wrote:
The restore worked but the backspace keys on both the 8500 and
780 still do not function.


https://postimg.cc/LhV4fhHw Restore view

https://postimg.cc/sv6V68GJ Select image to load

https://postimg.cc/zbFNnP1K 1-1-21 image

https://postimg.cc/QVSsCPmr A 2TB image 156GB data 2 partitions

https://postimg.cc/rd627LV5 Replacing F: (system, the active boot thing) and C:

https://postimg.cc/Y41BHy0Z Restore running

https://postimg.cc/SXbHD7dr 2 hours 20 minutes (Optiplex 780, USB2, 21MB/sec )

I don't remember going for this long without a backspace key and I'm
wondering how far back we'll have to go? Perhaps just another month?
but I'm wondering about the 8500 now because that means it too would
have to go back that far.

I thought of another possibility since the new mouse corrected the problem
I was having with things opening etc. Maybe the problem however unlikely
is that the keys themselves are bad on both keyboards? I think I may have
some older working ergonomic keyboards left that I could try using one of
them to test it.

Thoughts/suggestions?
Robert

Well, sure, if you have another keyboard, like a USB one,
give it a shot.

But I really don't think that's going to fix it. You could
be running an image editor, where the backspace key has been
highjacked to do something like screenshots or the like.

Maybe an instance of AutoIT (a part of some other piece of software
you loaded). But if so, we should be able to break this habit if
going back far enough.

Have a think about what your Startup Items are. Perhaps Sysinternals
Autoruns, when it makes a list of Startup Items, it will include
in the list, the guilty party stealing your backspace key. I'm pretty
sure you have one of those by now - if not, it's here.

https://docs.microsoft.com/en-us/sys...loads/autoruns

*******

Some totally off-topic content...

The 780 could restore faster, with one of these in Slot 4
(the bottom PCI Express x1 slot). That's a NEC chip for a controller.
NEC was the first company to make a working USB3 (first cards $25).
I have a NEC chip and card, in the machine I'm typing on. That
would cut the restore time from 2 hours 20 minutes, to about
half an hour. Hard drives can go faster than that, but I find
my Macrium Restores never seem to be exactly Enterprise Warp 9.
More like Half Impulse Power. So this is about as much speedup
as would help, typically.

https://www.newegg.com/bytecc-model-...82E16815283031

There is at least one card that goes faster than the NEC, but
you'd need an unused video card slot to use it. It is a card
with an x2 wired interface instead of x1, and it makes a USB3 interface
that does the full ~500MB/sec. I have one of those here, but
don't have enough slots in my other machine to be leaving the
card in the machine. The chip on this is Asmedia, and it uses
MCCI (contract-written) drivers. The x4 sized connector, won't fit
in your slot 4, but fits where the video card goes in slot 1.
The physical connector is x4 sized, but only x2 of the lanes
are wired up (that's all Asmedia put on the chip).

https://www.newegg.com/startech-com-...82E16815158472

Your 8500 probably has USB3 (blue connector tab), and doesn't
need such frippery. But I did add one of those to the typing
machine, because all it had was USB2. The NEC has WinXP drivers,
the Asmedia chip, driver coverage for that one starts at Win7.

That's one way to make a USB3 external drive go a bit faster.

Paul