Robert in CA wrote:
I downloaded Sharpkeys:

https://postimg.cc/hJMTpnkq

Did you want me to load my Kapersky CD ? I'm not sure
what exactly you want me to delete or how to proceed? It
looks as though I open up HKey Local Machine, then System,
then delete Enum, exit after delete and then restart is that
correct? I could do allot of damage in there and I want to
make sure before I proceed.

I tried using the Sharpkeys but couldn't find any Hkey? I must
not be looking in the right area or something or its not showing
it.

https://postimg.cc/pm6VJXCj

https://postimg.cc/hJQDyWZ5

https://postimg.cc/bdhnt3sh

Thoughts/suggestions

Robert

OK, the last picture, the blank mapping window, shows
no keys are remapped. The one on the left is for
adding new mappings, and we're not interested in that
at the moment.

So we know the Backspace is not remapped, based on the
right-most pane.

We're done with Sharpkeys and don't need to reinstall it
after any restore.

Paul