Robert in CA wrote:
Exactly and we did it once and it worked. So I don't know why it's not working now?

I go to start and type CMD and then right click it to run as Administrator. Then the DOS
screen appears and I type (with spaces):

bcdedit /set {bootmgr} displaybootmenu True

and it comes back successfully changed. I then exit DOS and restart the
computer but for some reason it keeps giving me the messed up WBM screen?

It can't be maleware or something during startup otherwise we wouldn't of been able to
change it first time we did it so it must be something else?

Robert

There's only one hard drive in the computer, and
we're booted from that hard drive ? Then, that
edit should have worked.

Now that you've rebooted and are back in the OS,
open an Administrator Command Prompt and
type just

bcdedit

and it will dump the current menu. There, you can
verify whether there is a "displaybootmenu" line
and the value is True. This is only if you're
curious at any time, whether the menu line is present
or not.

*******

The second activity we've done before, is booting
the Macrium CD and using the Boot Repair function.
The Boot Repair function will remove the extraneous
entries. Unfortunately, it will also remove the
DisplayBootMenu line as well :-)

*******

That means, our operation sequence is:

1) Boot Macrium CD and use Boot Repair menu. At a minimum,
the last box needs to be ticked. In the picture here,
you can see the last line is "Rebuild the BCD", and we need
to do at least that much. You can also tick all the boxes
if you want/need, but the last line is the minimum necessary
for this step.

http://kb.macrium.com/Uploads/Images...-3-options.png

2) After the system reboots [no black menu window yet] ,
now you can open the Administrator Command Prompt and do

bcdedit /set {bootmgr} displaybootmenu True

and that will put up the traditional boot menu with the option
to press F8 for Safe Mode.

On the next reboot, the black colored menu window should be
"cleaner".

Paul