On 11/27/2017 3:20 PM, J. P. Gilliver (John) wrote:
In message , Rene Lamontagne
writes:
On 11/27/2017 1:06 PM, Mathedman wrote:
Â*Â*Dell computer with no input capability!
My wife just bought

Why - old one died, or she just liked the all-in-one idea?

a New Dell "all in one" computer.
But the thing is bizarre. It has no DVD drive,
nor place to install one. It has one USB port ---
but the computer does not recognize anything plugged
into the USB slot !

Did you (she) buy it sight unseen online, or from a shop?

Â*Â* Further more, it has Windows 10 installed which
doesn't have "Control Panel (at least none I could find)
Â*Â* So how do we do anything? We can access internet sites
It doesn't even have Internet Explorer!
Â*Â*So what to do with the thing?

See below ...
[]
I may be wrong but I was sure that Internet Explorer 11 came with
Windows 10, Unless the newer version only comes with Edge.

I think you're right.

The USB port should recognize any USB device, ONE USB port is totatly
unacceptable. My desktop has 8.

Seconded. I haven't even _seen_ a machine with less than three for
years, even laptops. (Are you _sure_ there aren't others in odd places -
top, bottom, sides, edge, keyboard? [How does the keyboard connect -
wireless?])

If it were me I would return it and ask them for a properly working
Computer.

Me too. Only one USB port would alone make it unacceptable to me -
especially if it doesn't work!

I hope that helps a little, Others may pitch in and try and help you
out also.

But I'd hold back on applying such fixes, lest you get too attached to
it - keep the "return it" option high in your mind.

What did she _intend_ to do with the computer when she bought it? (If
_she_ can do what she intended, then _you_ finding fault might lead to
domestic strife - though a single non-working USB port _should_ be a
reason to convince her.)

BTW If you posted the model number it would make it easier to help.

Regards, Rene


Yes I'm sure! I searched it over. I would return it if there was a
suitable substitute. My wifes problem ---she only wants an "all in one".
As far as I can find out, only Dell makes one --- this one. The previous
model worked fine. I've tried to contact DEll. Ha! Try that!