Here is the error codes for the DVD Drive when I ran a Diagnostics for
Windows Test. I looked for the codes on the web which did not find them.

4 10
DVDROM1: Sequential Read Test
No Media Is Present
2
66003057
0
Error:

DVDROM1: Sequential Read Test:test failed, error code: 066003057

No Media Is Present

Time of Error: 10:36PM 9/6/2006

Diagnostics for Windows 4.12 A

Recommended Action:

Verify that media is present in the drive.


------------------------
Error:

DVDROM1: Sequential Read Test:test failed, error code: 066003057

No Media Is Present

Time of Error: 10:41PM 9/6/2006

Diagnostics for Windows 4.12 A

Recommended Action:

Verify that media is present in the drive.

DVDROM1: Test Unit Ready
Drive Not Ready
1
66027031
0
Error:

DVDROM1: Test Unit Ready:test failed, error code: 066027031

Drive Not Ready

Time of Error: 10:39PM 9/6/2006

Diagnostics for Windows 4.12 A

Recommended Action:

Verify that media is present in the drive.

Error Details:

Host Adapter Status = 0x0000

Host Adapter Did Not Detect An Error

Sense Key = 0x0002

Sense Code = 0x003A

Sense Qualifier = 0x0000

Medium Not Present


------------------------
DVDROM1: Random Read Test
No Media Is Present
1
66004057
0
Error:

DVDROM1: Random Read Test:test failed, error code: 066004057

No Media Is Present

Time of Error: 10:41PM 9/6/2006

Diagnostics for Windows 4.12 A

Recommended Action:

"Cari (MS-MVP)" wrote:

Which version of WinDVD do you have? Have you looked for updates at its
website at www.intervideo.com?

WinDVD is not a program that is written by Microsoft, it is one that is
purchased separately. If your PC manufacturer chose to include in on your
PC then you will have received a copy on CD. You may need to reinstall it.
Look in your PC manual for instructions on how to restore individual
programs.
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Linda" wrote in message
...
I have the same problem with my DVD not playing on my Windows XP SP2
computer. I have a Compaq Presario 7110US! Since going to SP2 I cannot
play
DVD at all, when I insert the DVD it tries to load but it does not open up
so, I try to open it up by going to my computer and clicking on my DVD
Drive
and error message says "please insert a disc into Drive E but, the disc is
already in the Drive. I also, have WinDVD that was installed on my
Computer
when I bought my Computer so, why can't I play any DVD's. Before upgrading
to
WinXP the DVD was working. Is it possible that the WinDVD will not work
with
WinXP SP2. Thanks.