Jonathan, Thank you so much. I had done a number of the
things on your list, but I tried the rest of your
suggestions and the problem turned out to be the very
last thing you said to try. If I disable the Qos
scheduler everything works fine. If I reenable the Qos
it doesn't work. That cinches it for me. Thanks again.


-----Original Message-----
Greetings Aaron,

Firstly, make sure both you and your contact have gone
through the Audio (and Video) Tuning
Wizard in Messenger. To do so, open the main Messenger
window, click the Tools menu, then
Audio Tuning Wizard, then go through the wizard to
select and test your audio/video devices.

Then, both you and your contact should verify that the
Windows XP Internet Connection
Firewall isn't on -- click Start, then click the Control
Panel. If you're in category view
click Network and Internet connections then click
Network Connections. Right click your
network/internet connection, then click Properties.
Click the Advanced Tab, and verify that
the Internet Connection Firewall is unchecked. As well,
if your contact is using some type
of third-party firewall (ZoneAlarm, Norton Internet
Security, etc.) have them make sure that
Messenger is set to "Permit All", "Allow All"
or "Medium" (ZoneAlarm).

If that's not the case, and if you or your contact are
using a router (with UPnP support),
you may need to remove the current port forwardings. To
do so, click Start, All Programs,
Accessories, Communications, Network Connections. Right-
click the "Internet Gateway" (should
be under the Internet Gateway heading) and choose
Properties. Choose the Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then
choose 'Delete' to each one. Then close
Messenger (right-click the Messenger icon, choose Exit),
then restart Messenger.

Also, you and your contact might try turning off the QoS
Packet Scheduler. To do so,
click Start, then click the Control Panel. If you're in
category view click Network and
Internet connections then click Network Connections.
Right click your network/internet
connection, then click Properties. Uncheck the QoS
Packet Scheduler, then reboot and try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Aaron" wrote in
message
...
When I try to use video conference, I can see and hear
the other party, but they cannot hear or see me. They
see a black box where the video should be. I have
tried
alot of things. The latest was that I reformatted my
drive and reinstalled Windows XP Pro to have a clean
install. It behaves exactly the same, I can see and
hear
them but they cannot see or hear me. I have gone
through
the audio/video tuning wizard many times and everything
looks good, video and audio (Messenger 6.1, Logitech
Quickcam 4000, USB video and audio).

If I "send my webcam", my video does make it to the
other
party. But I cannot add audio.

I am using a Linksys BEFSX41 router, but the behavior
is
the same to people on the internet or to my son's
computer in the next room on our LAN. I thought maybe,
somehow my passport accout was screwed up so I signed
in
as my son on my computer and as me on his computer.
The
problem stayed with my computer (Dell XPS, 3 GHz).

I had another camera around (Intel CS330) so I
installed
it. It behaves exactly the same.

I am about tapped out of ideas to get the video
conferencing to work. Can anyone help?


.