On 6/29/2014 8:46 AM, Mayayana wrote:
|I installed a new CPU and Motherboard in a system and got a message I
| needed to activate again. I was forced to use phone method which went
| well however Windows still says it is not activated.

You were forced? Why wouldn't it work online? Also,
are you aware of the OEM vs full license distinction?
If it's an OEM license and the motherboard is not the
exact same, then according to Microsoft's inventive
licensing you don't have a right to activate. In other
words, if you have a Dell and get a Dell replacement
motherboard it should be fine. If you built it yourself
and replaced the motherboard with an exact match it
should activate. But if you did not buy a full license
(for about $100 more than the OEM version) and you
upgraded the motherboard, then you're out of luck.


I guess I left out some details. I don't have OEM. I purchased several
disks. I have several home built systems. Over time I upgrade them with
CPUs and boards, etc. This is the first time I had problems with the
phone activation not working.
I chose the first recommended option after that.

"More support options

If you didn't find an answer here, try these additional support options.

Ask a person for help
Get a friend to help you over the Internet

If you have computer-savvy friends, use Windows Remote Assistance to let
a friend access your computer over the Internet and help you fix a
problem. You can watch what they're doing and interact with them while
they're helping you.

Ask experts and other Windows users

There are many knowledgeable people in online communities who can answer
questions like yours. The Microsoft Answers website is a great place to
start."

I since was successful in contacting support for chat. I had to
provide my phone number which is something I don't like to do. I agreed
to allow agent to have control of the system and he was successful in
activation. I would have preferred another alternative like having it
work from the start but...........

Thanks for you reply.

Regards.
Al