You are installing the software BEFORE connecting the printer to the PC
aren't you? And connecting via USB?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"seaturtle" wrote in message
...
I got a new canon printer. After downloading it I get the message that the
driver can't find a port. A port shows as having been selected however.
Any
ideas on how to get the new printer to communicate? Our old printer had
no
probs. I have XP.