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Old July 19th 10, 04:44 AM posted to microsoft.public.windowsxp.security_admin
Shenan Stanley
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Posts: 10,523
Default Cannot download security update KB222593

Susan Sigrest wrote:
Each time I try to automatically download or manually download this
update, I get this message: "The following updates were not
installed: Security update for Windows XP (KB222593)." I've tried
most of the solutions but am still getting this error. Help would
be much appreciated!


Shenan Stanley wrote:
What are "most of the solutions" you have tried?

My suggestion:

Reboot and logon as an administrative user.

Visit this web page:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

... and click on the "Microsoft Fix it" icon. When asked, select
"RUN", both times. Check the "I agree" box and click on "Next".
Check the box for "Run aggressive options (not recommended)" and
click "Next". Let
it finish up and follow the prompts until it is done. Close/exit.

Reboot and logon as an administrative user.

Visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan... (Using Internet Explorer.)

Every time you are about to click on something while at these web
pages - first press and hold down the CTRL key while you click on
it. You can release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority
updates (deselect any others) and install it.

Reboot and logon as administrative user.

If it did work - try the web page again - selecting no more than
3-5 at a time. Rebooting as needed.

The Optional Software updates are generally safe - although I
recommend against the "Windows Search" one and any of the "Office
Live" ones or "Windows Live" ones for now. I would completely
avoid the
Optional Hardware updates. Also - I do not see any urgent need to
install Internet Explorer 8 at this time.

Come back - especially if you get stuck someplace, but even if you
don't - and let everyone know how it turns out.


Susan Sigrest wrote:
I'm back - I got stuck! Fixit started installing but then an error
message pops up. "Installer has encountered an unexpected error
installing this package. This may indicate a problem with this
package. Error code 2755."


In the future - it is suggested you reply to the post in question and quote
what you are replying to. I put it all back in this reply.

Please answer the first question asked.

Follow that up with the specifics about your Operating System...
Windows XP ______ Edition with Service Pack _, __-bit
(Fill in the blanks.)

You might try in Safe Mode with Networking.

You may also need to scan and eliminate spyware/adwa

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

SuperAntiSpyware
http://www.superantispyware.com/

Reboot and logon as administrative user.

Download, install, run, update and perform a full scan with the following
(freeware version):

MalwareBytes
http://www.malwarebytes.com/

Reboot and logon as administrative user.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot and logon as administrative user.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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