Go to Start/Run, and type:
MSINFO32

You should be able to find your Network device in the "Components" area.
After identifying it, use device manager to uninstall the device, and restart.

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"bridge" wrote:

Under "Device Manager", which Icon should I highlight? My top/main Icon is
called "YOUR- 4105E587B6" and when I highlight the icon, there is no
"uninstall" under "action" but "scan for hardware changes".



"Mark L. Ferguson" wrote:

The wireless access provided uses some device. It will be listed in Device
Manager, and you should first try 'refreshing' the driver it uses. You may
have been provided a disk to use to do this, or you may be able to use a
windows driver.

Go to Start/Run, and type DEVMGMT.MSC , highlight the device, Action menu,
"Uninstall", then restart Windows, to find the device drivers again
automatically.
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"bridge" wrote:

Hello Mark,

Thank you for the advise but I don't have "wireless connection" under
"network connection" in the laptop that I have problem with. Please advise
how can I retrieve the icon. Thank you.



"Mark L. Ferguson" wrote:

Zero Configuration 1. Click Start, click Control Panel, and then click
Network and Internet Connections. 2. Click Network Connections, right-click
Wireless Connection, and then click Properties. 3. View the available options:
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"bridge" wrote:

My other laptop, HP Pavilion dv1411se came with wireless internet access
capability but it's gone now and I can't access to the internet from the
laptop. Wireless bottom on the upper right corner on the keyboard is off and
can't be turned on. Please help.