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Old October 21st 12, 05:04 PM posted to alt.windows7.general
Joe Morris
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Posts: 289
Default "Preparing to configure Windows...."

"(PeteCresswell)" wrote:

..."Do not turn off your computer.


I went to re-boot my VAIO and this message pops at boot time.


I suspect I may have fat-fingered an "Install Updates" prompt...
last time I shut down.


Dunno if it's really hung, but I tried leaving it up for over an
hour and no change.


Anybody been here?


Yup.

At my shop (supporting ~7000 systems) we've seen that with some consistency
ever since we started the transition to Windows 7 back in 2010. We've never
been able to pin down what's causing it - I strongly suspect there's a race
condition involved, perhaps involving Symantec's AV program - but the
instructions I gave the help desk to give to users calling in (and published
in our self-help web server) is that if you see the message with no
percentage figure for more than about a minute, forcibly power down the
system and restart it. On restart you'll see the Registry journal being
rerun (less than a minute) after which the system will pick up where it left
off.

We've never seen any problems that we can attribute to this procedure.

Joe


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