Hi Jonathan,
Thanks for comments and help on this topic, I am based in the UK have tried
to get into the system since 7.00 GMT (originator of the original message). I
am still unable to and I have tried on several machine, these are all on a
network and it is the same error evertime.
I might have more success with my own laptop at home. Hopefully we will be
able to logon on soon!!
Regards,
John
"Jonathan Kay [MVP]" wrote:
Hi,
Well, the error code is indicating an account problem (probably one of the SQL databases), so
it doesn't matter what computer, network or where on the planet you are.
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Nigel" wrote in message
...
Also cannot connect to messenger from any machine in my network, here in the
UK, so hardly a localised problem!
"Jonathan Kay [MVP]" wrote:
Hi,
Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
a
lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Jonathan Kay [MVP]" wrote in message
...
Hi,
I'm willing to accept that it's another problem, the error codes are based on either
what
the server is returning or simply where it stops in the login process -- as such, my
assumption can easily be incorrect.
They're not random (obviously by balancing or simply by order in which user is
registered,
unfortunately I'm not privy to that exact information now). I can tell you that they're
not by region however -- locale information is simply one entry in each user's account.
As
well, the Messenger servers are located in Southern California.
The status page is he
http://support.live.com/eform.aspx?p...ey=wlmessenger
(top right of the page)
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Eric S" wrote in message
...
Thank you Johnathan. After reading replies after your statement, if it works
on one machine and not another - Mohamed, are you using the same account to
login with? If so, Johnathan, your stament of being localized to a small
number of users cannot be quite correct, OR, Mohamed has a different problem
all together with the first machine they tried.
Are the user accounts stored on your servers randomly or by geographic/IP
address? I am in Northern Indiana and I too am having this same error. I am
also getting complaints from other users in my company using their personal
accounts to sign in and are unsuccessful.
And were is this status page you speak of? I tried to find Messenger's
site, but am getting redirected to the new Live site. I thought it use to be
www.msn.com/messenger....
Thanks for your time!
"Jonathan Kay [MVP]" wrote:
Greetings,
This is a server-based server and usually a localized problem within a small amount of
accounts.
Unless the entire or majority of the service is down for an extended period, the
system
status page won't change.
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"JAS" wrote in message
news
I have tried to sign into Messenger unsuccessfully all morning, keep getting
the following error message: "Signing into windows live messenger failed
because the service is temporaily unavailable. Please try again later, error
code : 81000314"
Anyone else experiencing similiar problems or know if this is a wider issue?