Please do.
The more information we can get on this the better. There has to be an
answer out there somewhere, and it looks like we're on our own to figure it
out.
--
Russ Valentine
[MVP-Outlook]
"Phil7979" wrote in message
...
Dear Russ,

Blisteringly fast response: many thanks. I'll try what you suggest and
come
back to you. Regards.

"Phil7979" wrote:

Hi, I've recently (since installing Windows XP Pro SP2; and MS Office
SP3)
run into a problem with my fax. Briefly, every time I now try to send a
fax
the wizard opens and I receive the error message: "Fax Server Information
Cannot be Retrieved. The Wizard will now close." I've done quite a lot of
research on the net re. this issue and can see that many people are
experiencing a similar problem; but these seem to be related to a network
environment: I'm running a single standalone PC. I've checked my fax
configuration: AOK but it has the Microsoft Shared Fax Driver and in
"Properties" it says that "Sharing is not available for this type of
printer." Q. Why would I want to share it on a standalone PC? I send and
receive faxes intermittently; but this worked fine prior to installing
SP2
and SP3. I would appreciate some guidance how I can cure this problem,
please. Oh, tech' details a OS: Windows XP Professional Service Pack 2
(build 2600); 2000 megahertz AMD Pentium 4; 1024 Megabytes Installed
Memory;
Microsoft Shared Fax Driver on SHRFAX; CNXT V9x PCI Modem. Sorry to go
on,
guys, but this is driving me insane!