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Old January 4th 15, 04:17 AM posted to microsoft.public.windowsxp.help_and_support
VanguardLH[_2_]
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Default Download speed slower than Upload Speed

Sasquatch Jones wrote:

PS -- I forgot to say -- I did check with others on the street and those using Verizon DSL are having the same speed problems.

OT, but there is no real phone support with Verizon. Everyone tries to up-sell to FIOS at 2-3 times the cost of DSL. They do have decent support at phone centers in Calif and Pennsylvania, but you first have to talk to someone offshore, and then it's a good 15 minutes waiting to connect to US based support.

"Sasquatch Jones" wrote in message ...
"R.Wieser" wrote in message ...
Sasquatch,

the upload speed on the Verizon side of the box was 500K,
but the download speed checked out at 1.5M.


I get the feeling that they are speaking in consumer terms (so as to not to
confuse the nitwits under them), and as a result (rightfully) confusing you.
:-| :-)

So I think they ment "upload" and "download" as seen by you, not by them.
In other words: *you* (probably) have a 1.6 Mbit download and a 0.5 Mbit
upload.

If it would have been the other way around the Verizon DSL tech would
probably have scratched his head ...

Though I have to ask: Are you sure that was in bits-per-second ? That would
make it quite slow (160 KByte a second download).


I have tried FTP to various servers on 1&1, godaddy, namesecure. I send/receive a 250K file. During upload/download, the speed is displayed as:

Upload (my computer to server): 200-400Kbps today
Download (server to my computer): 25-35 Kpbs today
The numbers are the same for all servers.

For the past 10 years up until summer, no problem downloading videos, etc. Then slowly got worse. Verizon hardware techs have been out 6 or so times making new connections on the poles and street connection boxes. Each time the performance improved both up/downloads, but downloads never got about 40Kbps. Hardward techs all say it's because Verizon is not maintaining their lines and are trying to switch everyone to FIOS. I don't keep up with the telephone industry news, but that sounds reasonable to me. Verizon DSL techs only test speeds at various connections - they call the central office and run a "test" but it sounds like from their converstations that the guy at the office is reading from a script. Neither hardware or DSL techs have any respect for each other.


Could this be due to something on my end? modem,
OS, internal building wiring?


All of it possible, but not directly likely.

You could try to test the whole thing by moving the modem as close to the
incoming Verizon wire as you can and use a laptop with a different OS for a
speed test -- ask Verizons helpdesk which server of them you can connect to
for such test.

However the download FTP speed varies from 15-35Kbps,
way too slow for most work


Its possible that the other side throttles *their* upload, which than
(ofcourse) means your download can never get higher than that.

Ever tried to download the same from another connection (preferrably a
building down the streed, a coffeeshop or something like it) ? And how do
other downloads (http for example) do ? Faster ? As slow ? If its the
connection or any of what you named such down/uploads should also be slow.

Regards,
Rudy Wieser

-- Origional message:
Sasquatch Jones schreef in berichtnieuws
...
Correction.... last paragraph was wrong....

(This is a new question about a different Verizon DSL line from my previous
posts about DSL vs cable.)

I'm working at another location now which has Verizon DSL. The speed of
uploading files via FTP is 200-400Kbps -- slower than it should be, but fine
for what we're doing here. However the download FTP speed varies from
15-35Kbps, way too slow for most work. Verizon DSL tech came out and
checked -- the upload speed on the Verizon side of the box was 500K, but the
download speed checked out at 1.5M. This location is 2-3 miles from the
Verizon central office.

My question is - why is the UPLOAD speed fast and DOWNLOAD slow? Could this
be due to something on my end? modem, OS, internal building wiring? OS is
Win2000.



DSL gets worse the farther you are on the line from their hub station.
DSL was so bad for performance in my area that they didn't offer it for
a long time. I was too far out. About when they got around to adding
another trunk station or improving the lines (which they are probably
getting from the local telco and are not their own lines), cable
broadband came into my area and I went with that. With the Internet
discount with just basic cable television, I only ended up paying
another $10 to get Internet service. They keep trying to lure me into
buying faster services but I don't bother, plus about every 3-5 years
they end up increasing everyone's base service speeds, anyway.

DSL, cable, and all external modems eventually go bad. They don't have
fans to remove the heat but just use convection through tiny holes in
the case (which is usually plastic instead of metal which conducts heat
faster). Dust collects and users don't blow out the tiny holes or open
the case to blow out the dust and lint. So eventually they burn up.

Filters are also required for DSL. They can go bad. Unplug all your
telephones from the DSL filters (or the wall jack if the DSL filter was
added into the phone lines at the service entry point). That includes
fax machines, X10 remote boxes, etc. Just have your computer's Ethernet
jack connected to the wall jack (no DSL filter for it). The filters
keep out the noise from data transmissions from interferring with the
standard telephone equipment but filters can go bad. Telephone gear can
go bad, too.

The telco's POTS (plain old telephone service) twisted wires carry both
the low and high frequencies of voice and data transfers. Unfortunately
those wires get stressed over time waving in the wind or squirrels
eating on them. The telco only needs to maintain their service which is
just the low frequence voice service. They do not have to maintain
their lines to provide any other service, like a DSL provider borrowing
those same phone lines. You can complain to Verizon but they can force
the telco to replace the bad lines. You can complain to your telco but
they'll do nothing unless you buy their DSL service.
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