On 09/12/2019 00.03, nospam wrote:
In article , Carlos E.R.
wrote:


It should be obvious that information found online is useless, when the
user does not know how to go online.

it should be obvious that isn't actually a problem.

it's not 1985 anymore. just about everyone already *is* online, has
been for years and knows how to search for stuff.

phones, tablets and computers will normally automatically connect to
wifi without the user needing to do anything, unless disabled.

Not without the password :-P

public wifi doesn't usually have a password, so it will auto-connect.

You really advise people with no knowledge of computers and security to
use a public WiFi? Ow! :-(

Me, I tell them to use it only at home and disable the search for free
wifis.


the places that do have passwords normally will help people get
connected. my local library does this, either with a printed guide or
the librarian will assist.

Not home.


not only that, but the only way to get the software is online, so if
someone can figure out how to *get* the various apps, they can figure
out how to also find help, assuming it's even needed, which it probably
isn't.

I know people that don't know how to "download and install" an app in
Android.

they're in the minority, but the point is that if they don't know how
to download new apps, they won't be needing to read user manuals for
how to use them.

about 25%




--
Cheers, Carlos.