Thanks Steve,

Thanks. That helped. The setting, however, turned out to be a bit obscure.
It was in
- User Configuration
- Administrative Templates
- Start Menu and Task Bar
- Remove Run menu from Start Menu

The fine print shows what our problem was:

Allows you to remove the Run command from the Start menu, Internet Explorer,
and Task Manager.

If you enable this setting, the following changes occur:

(1) The Run command is removed from the Start menu.

(2) The New Task (Run) command is removed from Task Manager.

(3) The user will be blocked from entering the following into the Internet
Explorer Address Bar:

--- A UNC path: \\server\share

---Accessing local drives: e.g., C:

--- Accessing local folders: e.g., \temp

Also, users with extended keyboards will no longer be able to display the
Run dialog box by pressing the Application key (the key with the Windows
logo) + R.

If you disable or do not configure this setting, users will be able to
access the Run command in the Start menu and in Task Manager and use the
Internet Explorer Address Bar.

Note:This setting affects the specified interface only. It does not prevent
users from using other methods to run programs.

Note: It is a requirement for third-party applications with Windows 2000 or
later certification to adhere to this setting.

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david dawson | systems engineer | community IT innovators - CITI |
202-234-1600 ext. 384 |