On Thu, 16 Jan 2020 11:10:21 -0800, MeMyselfAndI wrote:
https://www.costco.com/www.costco.com › concierge
https://www.costco.com/concierge.html
Costco Concierge Services possibly for that modem.
Try them !
Also Costco is very good about return and replace or money back at any time.
Thanks for the pointer to the Costco Concierge at +1-866-861-0450.
I called them and they told me they have two "warranties".
1. First, there's the basic 90-day return
2. Then there's the original 1-year manufacturer warranty.
3. Then Costco doubles that, to a 2-year Costco warranty.
4. Then the Citi VISA card doubles that, to a 4-year warranty.
The Costco concierge found that I bought that Arris SB6141 modem for $75 in
the summer of 2015 (Costco Item Number 774054) so it's just out of that
4-year warranty, unfortunately.
I'm kind of shocked the price went UP (it doubled!), where usually
electronics prices go way down over time (not way up!).
o Does the best price
erformance choice in any common consumer electronics device NOT get better, faster, and CHEAPER over time?
https://groups.google.com/d/msg/comp.mobile.android/eSudn2SUkws/i3yWZnEcCQAJ
For others to benefit, if the date was within the first two years, we would
call the Costco Concierge who would call the manufacturer who would FedEx
us a box to ship it back to them to repair; and if it's in the second two
years, we'd have to call the VISA credit card to have them take care of it.
Either way, it's past the four years, where what I need to figure out now
is how to find software that tests what appears to be an intermittent
modem.
o Is there software for testing an intermittent Arris SB6141 cable modem (Costco item #774054)?
https://groups.google.com/forum/#!topic/sci.electronics.repair/gOLFR6tD0s4
In summary, the main unanswered questions are where to get a modem once we
know that the Costco price seems to be double what it used to be, and
whether there is decent freeware that can test an intermittent modem.
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