Ed Cryer news
Wed, 06 Dec 2017 13:35:23 GMT in alt.windows7.general, wrote:
Jo-Anne wrote:
On 12/5/2017 12:56 PM, Ed Cryer wrote:
Jo-Anne wrote:
Over the past week, my computer has locked up three times--to
the point where I had to turn it off manually. I suspect the
problem is Malwarebytes. I run the free version when I want to
check for malware. However, the last time I did an update, it
installed a trial version of the full program. (I don't
remember being asked to confirm that I wanted it.) What made me
think of this program being the problem is that today I got a
message from the program that I had three more days of the
trial version.
Assuming that it is Malwarebytes causing the problem, what is
the best approach for dealing with it? Should I uninstall
Malwarebytes and then try to reinstall the free version? Wait
for the trial version to end? Something else?
--
Thank you,
Jo-Anne
Try the Reliability Monitor.
Type "reliability" in the Start Globe.
It should have the defaulting prog marked with a red star.
Ed
Thank you, Ed! I never thought to check that. I just did and got
the following: Windows Wireless LAN 802.11 Extensibility
Framework: Stopped working
Not sure what exactly it means...
That's your wireless network.
Go to Device Manager, Network Adaptors, see when latest drivers
were installed. If within the period of your recent problems, then
roll the drivers back. If you suspect they were installed from an
MS update, go to the manufacturer's site, and get the latest from
there.
This is either secondary or primary symptom to the lock-ups you're
having. I would have thought that if it was primary you'd find an
entry in Reliability Monitor for every occasion.
Ed
The wireless is a secondary issue, brought forth by Malwarebytes
becoming 'resident' in the trial mode. It includes a few features and
a low level system driver that doesn't always play well with other
software present on the system. These aren't online in full force in
the freeware version, but the trial copy and paid for editions do
enable them. And, this does cause compatability issues with some
system configurations. From mildly annoying lockups and freezes that
don't happen all the time, to the ones that bring the system down
around it's ears frequently. It's been an ongoing struggle for
Malwarebytes to improve those sections of their codebase.
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