View Single Post
  #21  
Old November 25th 09, 10:34 PM posted to microsoft.public.security.virus,microsoft.public.windowsxp.help_and_support
Robin Bignall
external usenet poster
 
Posts: 595
Default Infection messages?

On Tue, 24 Nov 2009 17:51:02 -0500, "David H. Lipman"
wrote:

From: "Daave"


| Also, HijackThis might be necessary...

I have read the original thread (when it first started) and the subsequent parts x-posted
to m.p.s.v and this is curious indeed. However I don't think HJT will help.

The way to fully understand this is to go back to the beginning. And to fully express the
EXACT (to the best as one can) messgaes and relay the exact moment(s) the messages are
displayed.

To date what I have seen is...
"I get a blue screen with white messages. There are dozens of them, all identical, which
say something like:
Infection: docs and settings my name cookies/index.dat does not exist
and cannot be removed."

From the description, it is happening PRIOR to the Winlogon Process during OS
initialization.

The question the becomes what is generating it ?

The message "Infection: docs and settings my name cookies/index.dat..."
Could be indicative of a program of a legitimate program (antimalware) that is installed
that is processing a deletion request that is intended to occur PRIOR to the GUI being
loaded and where most file handles would be in use.

Thus we need to understand what security related software already existed on this platform
PRIOR to the posting of this problem.


The precise message is:
INFECTIONOCUMENTS AND SETTINGS\ROBIN BIGNALL\COOKIES\INDEX.DAT COULD
NOT BE REMOVED. FILE IS NO LONGER EXISTENT.

Needless to say, the file does exist.
As previously stated I have Kaspersky 9, A-squared pro and SAS pro
running in real time with frequent full scans. I also run MBAM weekly
and Panda Activescan 2 monthly.
--
Robin
(BrE)
Herts, England
Ads