Robert in CA wrote:

snippage
I have a question involving the 8500. Whenever I click
the SuperantiSpyware icon on the 780 it comes up with no
problem but when I click the same icon on the 8500 I
have to do it twice before it comes up.

My question is; why do I have to click it twice on the 8500
and is there a way so that I only have to click it once?

Thanks,
Robert

It's unlikely that someone has "looked at the undercarriage
of every program out there", to answer this without doing some work.

I would use Process Monitor.

https://docs.microsoft.com/en-us/sys...nloads/procmon

1) Start the procmon.exe running.
2) Go back to the desktop, double click SuperantiSpyware.
The program fails etc.
3) Return to Process Monitor program window.
In the File menu, untick the tick mark to stop the trace.
4) In the filter menu, select

Program Name is procmon.exe Include

and apply that filter to the now-frozen trace.

This reduces the amount of junk to look through.

5) See if you can see any file it was accessing before it
quit or dropped dead.

That's about the best I can offer, in terms of a
"what approach could I use".

Even if I installed the program here, you just know
SAS isn't going to drop dead for me, and I won't
be able to reproduce it.

Paul