Hi John,
Yes you need to be careful if you have IE7 in doing a Repair/Install, since
your CD will have IE6 or pre-IE6 (5.5) version you may have problems doing
the Repair install.
If you can pin point these DLLs may we can help, and better place to start
tracing this issue is the Event viewer, if it applications it will show, if
it hardware it will show in the log.
Try the System File checker (SFC) again but also try to change the Registry
to point to the CD instead of the C:\ and see if it will mange to repair the
DLLs.
HTH.
Good luck.
Let us know.
Regards,
nass
"John" wrote:
Good Morning Nass, to answer your question, The reason I felt the need to run
the SFC program was due to my Laptop "Blue Screening" after the installation
of HP Software for my new Photosmart Printer C7180, I have tried everything
to prevent my system from crashing including contacting HP for support and
they recommended that I resolve these DLL problems. Once resolved, they felt
that there software should not cause any problems. I find it hard to believe
that these un-identified DLL's could be the exact ones used by there
software, but none the less I thought there was no harm in getting them
resolved anyway.
To answer you second question, Yes I completely checked my machine for
spyware utilizing Spysweeper by Webroot as well as Counterspy. Also, I
checked for viruses using McAfee with the lastest definitions, so I believe
my machine is clean.
Also, since I have Explorer 7 installed, it's going to me messy doing the
Repair Installation. I must find a way to identify these problem dlls via a
log or trace and replace mannually from the I386 folder on the CD the problem
files on the drive.
Thanks in advance!
--
John R.
"nass" wrote:
Hi John, here is a link to explain for you the Repair /install:
http://www.michaelstevenstech.com/XPrepairinstall.htm
It is too late but never late to ask, why you did run the sfc /scannow?
Did you checked the machine is clean from viruses and malweres that can be
lurking in the background and block you from performing certain tasks?.
HTH.
Regards,
nass
"John" wrote:
Hi, Nass, Yes I did change the registry path from C:\windows to C:\ thanks
for asking. I like your suggestion about performing a "repair install"
however, I do not recall the Dos command. Please advise. Thanks again for all
of your help it is most appreciated!!!
--
John R.
"nass" wrote:
Then try to perform repair install for this machine to get it sorted, did you
tried the registry Fix to change the path from the CD to the C:\?.
HTH.
nass
"John" wrote:
Ok, I performed steps 1 and 2 as instructed in the doc. However, Windows
still returned the same error message eventhough the source now point to c:\
and I copied the I386 folder to my c:\ drive. I wonder if the correct source
path was changed relative to what was recommended at the web link.?
--
John R.
"nass" wrote:
Hi John,
Try this link for your issue:
http://www.updatexp.com/scannow-sfc.html
About the Path you can select this or browse to it:
C:\Windows\ServicePackFiles\i386
Make sure this machine is malware free?.
HTH.
Let us know.
nass
===
www.nasstec.co.uk
"John" wrote:
Hi Nass, I click on "Ok" but still received the same messages ie. wrong cd,
and insert the XP Professional CD2. I had to click "Cancel" to skip over five
of them to finish the SFC scan, but clearly, I would perfer correcting the
problem. Thanks again for you assistance.
--
John R.
"nass" wrote:
Then ignore the message and click [OK] and hopefully the pointer will pick
up the CD path and repair the DLLs.
HTH.
Let us know.
nass
"John" wrote:
Hi, Nass Thanks for responding, however, the OEM Disk I'm using has SP2 on it
and when I get the message above it does not offer the ability to redirect it.
--
John R.
"nass" wrote:
"John" wrote:
At the time the above message appears I have a Full version OEM Windows XP
Professional CD in my drive, however, it will not accept it and indicates
that it is the wrong CD. I have about 5 dll's that need repair and do not
know how to proceed. Please Advise. Thanks in advance.
--
John R.
Yes, it will ask you about a second CD because your CD just have the XP SP1
may be, try to locate the SP2 folders in your directories and point the
pointer to it and click [OK] for the System File Checker to repair the DLL.
HTH.
nass
===
www.nasstec.co.uk