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Old December 12th 17, 04:01 PM posted to alt.comp.os.windows-8
Mayayana
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Posts: 6,438
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"Tim Slattery" wrote

| On Windows or in a browser? What browser?
|
| In Firefox.
|

You might check Tools - Add-ons, then look
at extensions and plugins to see if there's anything
you don't recognize. The add-ons are like small
programs that can be added to customize FF.
There's also an option in Tools - Options -
Security to "Warn me when sites try to install
add-ons". (Why is that even possible?! Beats me.)

For further protection, you can go to about:config
and set the value xpinstall.enabled to false in order
to block extensions being installed.

Also, in Tools - Options - Content you might
want to check the box to block popups.

An additional thing would be to check the toolbar
and menu for any kind of non-FF buttons or menu
items. That could indicate some kind of add-on
that's activated.

Commercial malware doesn't always hide. Often
they just pretend that you agreed to install it
(perhaps hidden in something like a software installer)
and then depend on the fact that most people
won't realize the malware is there.

| When online or not? At specific webpages?
|
| We have a broadband connection, so she's always online. Apparently
| it's not on specific webpages.
|
I meant whether it happens at websites, when
the browser is started, when no pages are open, etc.
My thought was to narrow down possibilities: Installed
software, browser add-ons, webpage code, etc. If
it's webpage code then only restricting javascript will
help, but if it's something like corporate malware it
can be hunted down.

Also note, "Good Guy" occasionally says something
relevant, but mostly he just posts meanspirited insults.
I filter his posts. I expect most people here do. So
take his advice with a grain of salt.


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