I am not that skilled to try all the steps you suggest but will check this
out with my IT department at work. Thank you for your thorough explanation.

I will check out some other antivirus software to see if they may be better
than Norton Anti Virus or Microsoft Anti Spyware Beta 1 I am using.


"Gerry Cornell" wrote in message
...
The absence of any reports in Google about this file hints strongly that
this file could well be part of a trojan or other malware. Simply
deleting the file may be the best way to resolve the problem.

When dealing with a persistent virus / trojan you need to delete system
restore points and not use them as they will contain the virus and put
it back into your system. Turn off System Restore and then turn it back
on so that you only have one restore point until cleaning is
finished. Also run your anti-virus with updated definitions in safe
mode. Sometimes you need to run an anti-virus from a floppy and Trend
offer one that can be used.

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or
just a desktop folder).
Download Sysclean.com (http://www.trendmicro.com/download/dcs.asp) and
place it in this folder.

Download the latest Controlled Pattern Release zip
(http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and
extract its contents to the same folder. See the Readme text file for
additional instructions.

Delete Temporary Internet Files (IE ToolsInternet OptionsGeneral)
accepting the option to delete all offline content. Reboot and delete
contents of all TEMP folders and then your Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

If the scan shows any infections in System Restore files and you're
running WinXP, create a new Restore Point
(StartProgramsAccessoriesSystem ToolsSystem Restore), then delete
all but the most recent Restore Point (StartProgramsAccessoriesSystem
ToolsDisk CleanupMore options).

Work through the spyware removal programmes etc in turn in safe mode
until you get no results.

Afterwards, update your own anti-virus application and perform another
full system scan.

Install and run HijackThis:
Download HijackThis (Freeware)
http://tomcoyote.com/hjt/

Finally run HijackThis and post the HijackThis log to the HijackThis
forum he
http://aumha.net/

You will need to register with Aumha to be able to post.

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~

"Katonahjoe" wrote in message
...
I am running Windows XP Home Edition and am having a problem at startup.
When I boot my PC, an error message indicating that "Windows is having a
problem with a file named bselmco.exe and must close" appears. When I
close the error box, everything usually runs fine.

However, this morning I could not get my PC to run IE properly or even
boot to the point where my Taskbar would appear so I could use Quick
Launch to run dial up the internet and use IE.

I have also had a problem recently with the taskbar flickering on and off
and eventually the Active Desktop Restore screen appears. When I click on
restore your Active Desktop settings, everything runs fine. I have Active
Desktop disabled as my default setting.

I did a search to find the bselmco.exe file and it is located in
Windows/System 32 folder. How do I repair this file and is it related to
my problem with Active Desktop?