On 11/5/16 2:00 PM, Jolly Roger wrote:
On 2016-11-05, Ken Springer wrote:
Yes, this is cross posted to Mac and Windows. LOL So don't forget to
hit "Reply All" when answering this post.

A friend of mine has linked her SO's iPhone 6S, I think, to his
Windows 8.1 computer. She did this trying to get the contacts from
his old pre-Android Verizon phone to the iPhone. She thinks she did
this by using Bluetooth, which makes no sense to me.

That would be a terribly inefficient way to transfer contacts to a
phone. Bluetooth transfers are so 80s.

What you typically do with iOS devices is synchronize them to Windows
address book or Outlook Express through the iTunes application installed
on the computer. That would be done through either the USB cable (the
default method) or WiFi (an opt-in optional feature of iTunes). Most
people I know do iTunes WiFi sync, which is really convenient because
the sync happens automatically without any user interaction whenever the
iOS device is plugged into a power charge cable on the same WiFi
network. You don't even have to think about it. It just happens in the
background.

The iPhone is a company phone given to her SO to use for work. The
initial problems were basically 2... He's a total computer bozo, and
that's the best I can say for him from what I know, and the company
disabled the old phone almost immediately from what I can tell, which
disabled the old phone's ability to get contacts transferred easily. At
least, one would hope it would be easy.

Don't ask me why she did this, and I don't want to ask! LOL

Because she wanted her contacts to be on the phone? ; )

Well, duh! LOL

I have a previous thread in the Mac group about getting the contacts
moved.

Now she would like to break that link between the two. I'm sure it
can be done. I use a Tracphone (mobile devices don't work where I
live) and have no other devices that will sync, and actually no reason
to do so.

I recall discussions recently where people talked about using more
manual methods than iTunes synchronization, like sending the contacts
through email, or using iOS apps that receive data over WiFi. If she
didn't use iTunes, I don't think she needs to worry about breaking any
link.

All of the synchronization methods she found did not work. I do not
know if she followed them correctly, either. But somehow she did
finally get them all transferred manually.

Her searches on the web have been unsuccessful, and she is smarter
than the average user.

If so, maybe she can post here herself so she can answer questions
directly rather than essentially playing the telephone game with all of
us?

I think I would rather put my head in the mouth of a crocodile! LOL

She does not want to have anything to do with Smartphones, which doesn't
help. And I can't even get her to use a vendor's forums to ask for
help. So, sadly she wastes a lot of time trying to get things done
sometime, and at the same time elevating her frustration level.

It's even hard to get her to press F! (Windows) for help sometimes.
Don't blame her too much for that, most online help today is worthless
to a totally new user.

For me, it's not easy, as she often leaves out pertinent facts, or
explains things in a way that is not always totally clear, uses
vocabulary that is often of her own choosing. :-( Sure makes it hard
to understand what she actually did, and what she actually wants to do.

Since I don't use any devices that do this, I don't know what terms to
use for searching to find out how to do this.

Anyone know of a good web site that has easy to follow instructions
for her?

Depends on what she did to establish the link to begin with. If she
connected the phone to the computer with the USB cable and ran iTunes to
sync contacts to the phone, then she would seen an alert on the phone
asking her if it should "trust this computer" when she first plugged it
in.

I don't think she used any physical connection, doubt if they even have one.

If she tapped "Trust" on that dialog, and she wants to undo that, on
the phone she can tap Settings General Reset Reset Location &
Privacy to revoke the trust. The next time the phone is connected to a
computer, the dialog will display asking if the computer should be
trusted again. More details about trust settings is he

https://support.apple.com/en-us/HT202778

If she's talking about some other type of "link" with the computer, then
she'll need to explain what specifically makes her think the phone is
still linked with the computer and how she wants that to change. It
could be she simply *suspects* it is linked and there's no actual
problem to solve.

She thinks something about the iPhone triggers OneNote to run on the
computer. She was really POed and insisted OneNote wasn't on the
computer and the iPhone installed it. She didn't know it was a Metro
App, and doesn't show up in Programs and Features.

I think something her SO did on the computer is triggering OneNote, not
some connection between the two devices. But I don't have the ability
to try and see things for myself. She won't even install Skype or
Teamviewer on his computer so I can see what's happening.

The SO is off snowboarding for the weekend, maybe I can get her to
temporarily install Skype or Teamviewer tonight, and the remove them
after I try to figure out what's going on.

Stay tuned.


--
Ken
Mac OS X 10.11.6
Firefox 49.0.1
Thunderbird 45.3.0
"My brain is like lightning, a quick flash
and it's gone!"