I took the 780 back to 12-1-20 for the restore and disconnected
the Internet connection as you advised. I have the keyboard back
(whew!) but the backspace key still does not function?
https://postimg.cc/tZr5FB9v
https://postimg.cc/RWrT16zm
I had to sign on again with the free version of Avast and did a update
for FF from version 83. to 88. also Macrium had an update and installed
Malwarebytes. I've changed the boot menu three times now and it still
returns to the messed up WBM. At this point I'm not going to restore the
8500 backwards because it hasn't fixed the backspacing key function on
the 780.
I'm thinking even though we tried the other keyboard it may be suspect and
I would still like to get a new keyboard as backup in any case since they are
becoming hard to get but I hadn't expected them to cost so much!
This is my present keyboard:
https://www.newegg.com/microsoft-nat...8643-_-Product
but I also saw this for $52.99
https://www.newegg.com/microsoft-lxm...-400-_-Product
why the big difference in price?
Thoughts/suggestions,
Robert