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Old September 27th 09, 08:11 PM posted to microsoft.public.windowsxp.help_and_support
philo
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Posts: 4,807
Default Had to reformat & reinstall operating system (wndows XP). LostMS

SuziQ wrote:
Something happened to my system and I was forced to reinstall the operating
system. I could not do a system restore, as those options, and others, were
removed from my computer. My system came preinstalled with Word, Excel, etc.
I contacted my computer manufacturer multiple times. Their response is
always the same, "Your system is out of warranty. Your system was
preinstalled with programs to try for 60 days". That is untrue, and I have
my MS Word product code to prove it. How to I get this software? Right now,
WordPad is the only thing I have. Thank You!



Unless those apps came with your system restore cd
or you have them separately you will have to argue it out with the mfg

you may want to just use the free alternative Open Office
it should do the trick
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