On Sat, 21 May 2016 10:00:24 -0500, VanguardLH wrote:
Since I have never heard of a free upgrade of Office anything, you sure
these customers have a paid version of Office 2016 (perhaps due to
Office 365) and not a trial? Could've been some bundleware they
installed with something else they intended to install. Did they
actually have Office 365 and got the Office 2013 local apps that were
available back then and now they let Office 365 upgrade to the newest
versions (2016) of the local Office apps? The point of subscribing to
Office 365 is that it will include the latest Office apps.

What you say is possible, but not likely, I think. These were
corporate customers, not individual home users. I didn't see their
process, because they called only after the damage was done, but I
and my colleagues have taken enough trouble reports of this class
that I think the phenomenon must be real.


--
Stan Brown, Oak Road Systems, Tompkins County, New York, USA
http://BrownMath.com/
http://OakRoadSystems.com/
Shikata ga nai...