Hello Folks:

As an independent software developer, Remote Assistant is a
tremendous tool. I've only recently discovered it.

It's great to tell a user to do this, or do that. Win7 to Win7
assistants also includes the display of the client's cursor.

It's apparent that there is some method to gain control of the
client's computer. The connection status always includes the line
"Screen View Only" and there is a button with an "X" and a grayed out
"Stop Control (ESC)" label.

The invite is sent to me as an email attachment.

How do I gain control of the client's computer.

Thanks
Larry