On 11 Oct 2018 17:10:06 GMT, KenK wrote:

I have an old Compaq Presario 5000 which is extremely slow. Used the disk
and instructions that came with it to reinstall XP. Unfortunatey, doesn't
work. Tried five or six times. I follow the steps and at the last point
that works it says "turn off computer". If I do it shuts down and that's
it. Nothing else works as a response to that screen - no mouse, Enter has
no effect, no menus - just a message to turn computer off.

Looks like it's a defective CD? Compaq is out of business so no hope of
another CD - I doubt HP cares.

Any other way to reinstall XP? I understand there are XP install disks hat
work on any computer, not just the specific one they came with. but I have
no access to one.

Any suggestions or an I just SOL?

TIA

If it did not detect an error on the install, the disk is probably
good. I would start from scratch and run some diagnostics (disk and
RAM) to be sure you don't just have a hardware problem.