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**MikeS[_5_]** · October 16th 18, 08:58 PM posted to microsoft.public.windowsxp.general

On 16/10/2018 03:00, wrote:
On 11 Oct 2018 17:10:06 GMT, KenK wrote:

I have an old Compaq Presario 5000 which is extremely slow. Used the disk
and instructions that came with it to reinstall XP. Unfortunatey, doesn't
work. Tried five or six times. I follow the steps and at the last point
that works it says "turn off computer". If I do it shuts down and that's
it. Nothing else works as a response to that screen - no mouse, Enter has
no effect, no menus - just a message to turn computer off.

Looks like it's a defective CD? Compaq is out of business so no hope of
another CD - I doubt HP cares.

Any other way to reinstall XP? I understand there are XP install disks hat
work on any computer, not just the specific one they came with. but I have
no access to one.

Any suggestions or an I just SOL?

TIA

Make sure the CD drive is working properly.

What is printed on the CD?

If it is a Microsoft OEM XP CD supplied with many Compaq PCs it has "For
distribution with a new PC only." printed on it, and has the Microsoft
holograms on it. You can use that to install XP just like a Microsoft
retail disk but only on the make/model it was supplied with.

If the CD does not have that label it is only a recovery/repair disk and
cannot be used to install XP.