Hi David,
Finished the 3rd scan (Trend) with good results again:
virus count: 0
virus clean count: 0
clean fail count: 0
As with Sophos, many files were 'denied access'. I did some homwork and
found something in the Microsoft KB which says that problems which sound
similar to mine occur due to monitor driver failure/incompatibility;

http://support.microsoft.com/default.aspx/kb/q218609/

Any ideas on how I should proceed? I would call Dell regarding the KB
article, but two calls to Dell Tech support yielded poor information. Looking
forward to your reply. It's 1:35am EDT (yawn). ONCE AGAIN, THANK YOU VERY
MUCH FOR YOUR EXPERTISE. Bryan

"David H. Lipman" wrote:

From: "bryan"

| David,
| I ran Sophos. Here are my results:
|
| 1 master boot record swept
| 47819 files swept
| 133 errors encountered
| no viruses detected
| 112 encrypted files not checked.
|
| I will run the last one (Trend) later tonight and post back). What do you
| think of the results of Sophos? Thank you VERY VERY much for your help.
| Bryan


Bryan:

With a McAfee and Sophos scan with nothing found, I think that says much.

The 133 errors are files that can't be opened for read such as password proteced files and
files that have their respective File Handles held open. It's 'Normal' operation.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm