Leythos,
I am even LESS technical when it comes to this type of thing. I hope the
vendor's site is in the owners manual. Or how do I uninstall the current
driver? And when it asks me for the new driver what do I do? THe CD says
documentation so I assume that there are no drivers on the CD? Also, two
types of monitor connectors came with the Dell - a blue and a white. Dell
told me that one is for the older data type (which I am not using). Should I
try to switch lines?


"Leythos" wrote:

In article ,
says...
Although I am palanning to eventually move up to high-speed, I am still using
dial up. I would like to look at the information in the Microsoft KB article
which I alluded to in a previous post (although I would like to wait for
David's reply first). The article cites video card/driver incompatibility and
the symptoms sound somewhat similar to what I am experiencing.

http://support.microsoft.com/default.aspx/kb/q218609/

Thank you for your suggestions.

So, download the new/updated video driver from the video car vendors
site and install it in safe mode - or just uninstall the current driver
in safe mode and then it will ask you for the new driver when you reboot
in normal mode.

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