On 9/29/15 3:11 PM, Stormin' Norman wrote:
On Tue, 29 Sep 2015 14:07:49 -0600, Ken Springer wrote:

On 9/29/15 7:21 AM, Stormin' Norman wrote:
On Tue, 29 Sep 2015 06:36:38 -0600, Ken Springer wrote:

On 9/19/15 10:36 AM, Stormin' Norman wrote:
On Sat, 19 Sep 2015 16:30:15 +0100, Eternal Hope wrote:

On 19/09/2015 15:35, Stormin' Norman wrote:
On Sat, 19 Sep 2015 10:19:38 +0100, Eternal Hope wrote:

We have been donated a brand new lap top
FWIW it's a 64 bit Lenovo G50 it's supposedly an entry level pc

You changed your nym recently, didn't you? I can't remember the former nym, but aren't you the same person
who has volunteered to support a computer lab being run as part of a municipal outreach program?

Are you thinking of me, Stormin'? G Even if not, I'm not supporting
a computer lab for a municipal outreach program.

My situation sounds close to Eternal's.

What are the parameters of your support situation Ken?

Hi, Stormin'',

I'm kinda like E.H. here, not exactly sure what you're asking. But
here's the general story...

I've always enjoyed reinstalling the OS and setting systems up, and
eventually ended up connected to a small private social agency. Support
for low income and single parent families, pregnant women, etc.

For the last 3-4 years, when I had collected enough hardware, I'd build
a legal system and donate it. Usually XP at the time.

About 3 months ago, donated 2 Vista systems, expecting them to be passed
through like usual. But no-o-o-o-o-o... They kept one for a new
employee to set up Access databases for them. While she knew older
versions of Access (2007 initially gave her fits), she knew nothing
about the computer itself. She's retired, and I suspect she worked
somewhere that gave her instructions to get to Access, or set the
machine up to just go to Access.

I was hired to teach her Vista, and billed for X hours and donated Y
hours. During the day, she said she's also been charged with setting up
some small educational programs. One thing she wanted to do was
computers. Dumb me, I said I would do them, thinking but not asking if
they already had a curriculum of some kind. Nope, not a stitch, just an
idea.

So, I'm now creating said classes.

In setting the computer up, I had questions about her email, the
network, etc. to do a good job, and it turned out they have no one on
the premises that knows much about computers.
So, I'm going to set up there stuff in some reasonable way, and get some
reimbursement for the work.

Auto updating in the middle of the night, malware checks in the middle
of the night, etc. Also clean up all the systems, get them to using
accounts, all of them with mostly identical software, etc. One or two
people may have software only they need due to their jobs.

Already working on one system, and the AV subscription was expired on
it. pulling out hair Got that fixed right away. Malwarebytes found
almost 900 issues. I rather expect to find this situation on all of the
systems.

And install Teamviewer so I can do remote assistance from home.

I'm hoping they all have Win 7, and if so upgrade them to W10 while it's
still free. I'm going to set up a sample W10 system for all the
employees to try in order to see where I want to end up.

Is that kind of what you wanted to know?

Yes Ken, I couldn't remember that you were working with a private social agency, I thought it was a
municipality.

I admire what you and E. H. are doing to help people, it is a very good thing.

Thank you, Stormin', your feelings are appreciated.


--
Ken
Mac OS X 10.8.5
Firefox 36.0.4
Thunderbird 31.5
"My brain is like lightning, a quick flash
and it's gone!"