A client's computer is running XP Pro. and I have been unable to install
SP2. The process begins and during the installing files portion, access
denied error pops up, then the uninstall wizard runs. I cleaned up spyware
and viruses, tried to run SP2 again, same thing happened. Now, I cannot get
to the Windows Update Page. When it is checking for updates, get the
message that

"the web page has encountered a problem and cannot display the view you
requested"

Any ideas?

Thank you for you help in advance!