I am now thoroughly ticked off at this Instant Messaging service and
Microsoft in general. I never wanted to upgrade the new IM system and yet I
was forced to by MSN in order to comply or no IM. Now afer downloading the
upgrade, the damn thing won't work and furthermore MSN won't allow you to
download the previous version, which worked just fine. In my frustration I
try to contact Microsoft for help, sure they will help me, for an exorbitant
amount of money. I didn't break it so why the hell should I have to pay to
fix it. You talk about having people by the short and curlys...this is
ridiculous! I don't use the IM to chit chat to buddies, this is an important
part of keeping immediate contact with remote work colleagues. I'm ****ed!!!

Anubis